Accessibility

VAST Steel strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. VAST Steel is also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

VAST Steel , as an employer, has the obligation to operate in compliance with the Accessibility Standards for Customer Service (Ontario Regulation 429/07) and Integrated Accessibility Standards (Ontario Regulation 191-11).  It is the policy of E-Lockers Inc. to provide goods and services to persons with disabilities in a way that is consistent with the principles of independence, dignity, integration and equal opportunity.

Goods & Services Provided by Vast Steel to People with Disabilities

VAST Steel is committed to excellence in serving all customers including people with disabilities and we will carry out our functions and responsibilities in the following areas: Communication, Assistive Devices and use of Animals and Support persons.

Notice of Temporary Disruption

VAST Steel will provide customers with notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available. The notice will be placed at public entrances on our premises.

Changes

We are committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this policy before considering the impact on people with disabilities. Any policy of VAST Steel that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.

For more information about this or other policies contact VAST Steel.

This policy exists to achieve service excellence to customers with disabilities. If anyone has a question about the policy, or if the purpose of a policy is not understood, an explanation should be provided by VAST Steel.